We take great care in ensuring your order
reaches you swiftly and securely. Here’s how we handle shipping:
𝗣𝗿𝗼𝗰𝗲𝘀𝘀𝗶𝗻𝗴 𝗧𝗶𝗺𝗲
Orders are processed within 1–3 business days.
If the item is not in stock, please allow up to 4 days for crafting.
𝗨𝗻𝗶𝘁𝗲𝗱 𝗦𝘁𝗮𝘁𝗲𝘀
Shipped via DHL or USPS.
For swords longer than 38 inches, we use UPS.
Tracking is provided within 1–3 days (may activate 1–2 days before delivery).
𝗨𝗻𝗶𝘁𝗲𝗱 𝗞𝗶𝗻𝗴𝗱𝗼𝗺
Shipped through DPD or occasionally UPS.
Delivery usually occurs within one week. Tracking often becomes active a day before delivery.
𝗔𝘂𝘀𝘁𝗿𝗮𝗹𝗶𝗮
Shipped via a reliable courier partner.
Tracking may take up to 7 days to appear. Delivery can take up to 18 days, depending on location.
𝗥𝗲𝗺𝗼𝘁𝗲 𝗔𝗿𝗲𝗮𝘀 & 𝗙𝗹𝗶𝗴𝗵𝘁 𝗖𝗼𝗻𝘀𝘁𝗿𝗮𝗶𝗻𝘁𝘀
In rare cases, we use alternate couriers due to flight availability or remote destinations.
A surcharge of $50–$80 may apply for remote locations.
𝗚𝗲𝗻𝗲𝗿𝗮𝗹 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝘆 𝗡𝗼𝘁𝗲𝘀
Most packages arrive within a few days, depending on customs and region.
Fastest delivery to date: 3 days.
Longest delivery to date:
20 days (due to customs delays).
For all other countries, we use DHL or trusted local couriers.
𝗥𝗲𝘁𝘂𝗿𝗻 𝗣𝗼𝗹𝗶𝗰𝘆
We strive to ensure every product reaches you in perfect condition and as described. However, we understand that rare
circumstances may require a return. Please review the details of our return policy below:
𝗘𝗹𝗶𝗴𝗶𝗯𝗶𝗹𝗶𝘁𝘆 𝗳𝗼𝗿 𝗥𝗲𝘁𝘂𝗿𝗻
Returns are accepted within 14 days of delivery.
A return is only possible if the item arrives damaged or if the wrong item is delivered.
𝗥𝗲𝘁𝘂𝗿𝗻 𝗖𝗼𝗻𝗱𝗶𝘁𝗶𝗼𝗻𝘀
The item must be unused and in its original condition.
The buyer is responsible for return shipping charges.
We are not responsible for damage caused during customs inspections or courier mishandling.
While wrong item delivery is extremely rare, we include this clause to ensure clarity and avoid any future misunderstanding.
We take every measure to pack and ship items accurately and securely—such issues are highly unlikely from our end.
𝗛𝗼𝘄 𝘁𝗼 𝗜𝗻𝗶𝘁𝗶𝗮𝘁𝗲 𝗮 𝗥𝗲𝘁𝘂𝗿𝗻
Contact us within 14 days of receiving the item.
Share clear photographs of the item showing the issue.
Once approved, we’ll provide return instructions.
Ship theitem back using a trackable shipping service.
After inspecting the returned item, we will process your refund or replacement as applicable
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